Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-and-repair-norfolk-va.ecojohns.com (hereafter referred to as “Water Damage And Repair Norfolk VA,” “we,” or “our”). We prioritize your privacy and are committed to protecting the personal data entrusted to us. This Privacy Policy details our practices regarding the collection, storage, use, and disclosure of personal information in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://water-damage-and-repair-norfolk-va.ecojohns.com. Please note that this Privacy Policy does not extend to external platforms, applications, or services accessed through links on our site, as these have their own privacy policies that govern data usage.

Processing Activities

This policy outlines the practices when you:

  1. Use any of our applications and services as an authorized user.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through communications like newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect diverse types of personal information, including:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Data necessary for processing transactions, such as credit card numbers and billing addresses.
  • Financial Information: Financial records linked to your interactions with us.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with mobile devices used to access our services.
  • Location Data: Geographic coordinates when you interact with our location-based services.
  • Feedback: Opinions, suggestions, and comments provided by users.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts.
  • Product Information: Preferences, reviews, and interactions related to products on our platform.

We collect this data through direct user input, system logs, analytics tools, and third-party providers.

Cookies

We employ cookies to enhance your experience and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and providing services.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Tracking website usage to improve performance and functionality.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified during collection or as required by law. Once these purposes are met, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: Ensuring secure communication between your device and our servers.
  • Secure Third-Party Processing: Engaging trusted partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal information:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Portability of your data.
  • The right not to be subject to automated decision-making or profiling.
  • Filing appeals or complaints with our privacy team and relevant authorities.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page, and we encourage you to review it periodically for changes that may impact you.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us: